Cancellation Policy

Cancellation Policy for Private Sessions: Please allow 24 hours notice if you have to cancel or reschedule. Otherwise you will be charged the full amount of the session. However, if you are experiencing COVID-19 symptoms, please text Gretchen (206-295-4637) and do not come in, even if it is last minute. You will not be charged in this case.

Cancellation Policy for Semi-Private Sessions: Please allow 24 hours notice if you have to cancel or reschedule. Otherwise you will be charged the full amount of the session. However, if you are experiencing COVID-19 symptoms, please text Gretchen (206-295-4637) and do not come in, even if it is last minute. You will not be charged in this case. If one of the students in a semi-private session cancels, the semi-private session will be cancelled. The other student will have the option of skipping that week (at no charge) or upgrading to a private session at the rate of $66 plus tax.